Return & Exchange Policy

Returns

  • You may return items within  days of receiving your order.

  • Products must be unused, unworn, and in original packaging with all tags attached.

  • Returns must be accompanied by a valid proof of purchase (order confirmation or receipt).

  • Refunds will be processed to the original payment method within business days after receiving the returned item.

  • Final sale, personalized, or custom-made items are not eligible for returns.

Exchanges

  • If you received a defective or incorrect item, we will replace it at no additional cost.

  • Exchanges are accepted for different sizes or colors within  days of purchase, subject to availability.

  • To initiate an exchange, please contact our customer support team at [your email or support link].

How to Initiate a Return or Exchange

  1. Contact Us – Email us at [wearchrono@gmail.com] or use our online return request form.

  2. Pack Your Item – Ensure the product is in its original condition with all packaging.

  3. Ship It Back – We will provide return shipping instructions (return shipping costs may apply).

  4. Receive Your Refund or Exchange – Refunds will be processed within [X] business days after the return is received and inspected.

Additional Information

  • Return shipping costs may be the customer’s responsibility unless the item is defective or incorrect.

  • We recommend using a trackable shipping service for returns, as we are not responsible for lost return packages.

  • If a return does not meet our policy conditions, it may not be accepted or may be subject to a restocking fee.

For any questions, feel free to contact our customer support team at [wearchrono@gmail.com].