Return & Refund Policy

Returns

• Returns are accepted within  days from the date of delivery.

• Items must be unused, unworn, and in original packaging with all tags attached.

• A valid proof of purchase (order confirmation or receipt) is required for all returns.

• Certain items, such as final sale, personalized, or custom-made products, are not eligible for return.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within business days to the original payment method.

• Shipping fees are non-refundable, unless the return is due to our error (e.g., incorrect or defective item).

How to Initiate a Return

1. Contact Us – Email us at [wearchrono@gmail.com] or visit our Returns Center.

2. Pack Your Item – Ensure the product is in its original condition with all packaging.

3. Ship It Back – Follow our provided return shipping instructions (return shipping costs may apply).

4. Receive Your Refund – Once processed, refunds typically take business days to reflect in your account.

Additional Information

• Return shipping costs may be the customer’s responsibility unless the item is defective or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost return packages.

• If a return does not meet our policy conditions, we may decline it or apply a restocking fee.

For any questions or concerns, please contact our support team at [wearchrono@gmail.com]. We’re happy to assist you!